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CARE INSTRUCTIONS
- Cold machine wash inside out with similar colors and a mild detergent.
- Delicate cycle is recommended.
- Air dry, do not tumble dry.
- Do not soak or rub.
- If ironing is needed, use the warm setting and iron garment inside out.
SHIPPING & RETURNS
Shipping:
Hat orders will ship out in 1-3 business days for stocked styles.
Our apparel items are printed to order to reduce waste and support the structure of our small business. Please allow up to 21 business days to receive your apparel order.
Returns:
We want you to be completely satisfied with your purchase! Our Return Policy gives you 15 calendar days after delivery to return items that don't meet your expectations. We currently do not offer returns for refunds. All sale items are considered final sale. Please be sure to read our item descriptions for sizing recommendations and / or email us with any questions so we can help!
Eligibility:
Items are eligible for return if they meet these requirements:
- Returned within 15 calendar days after delivery
- Must have receipt or proof of purchase
- Items must be in original, unwashed, and unworn condition
Returns that don't meet these conditions may be denied or subject to restocking fees.
Process:
1. Start your return at our returns portal
2. Select items you wish to return and provide reason for return
3. Upload photos and describe item condition if requested
4. Print your prepaid return label when provided
5. Package items securely
6. Ship to the provided returns address
SUSTAINABILITY
Heart Vision apparel is printed to order using eco-conscious printing methods that reduce overproduction and waste.
We partner only with responsible factories that ensure safe and fair working conditions for everyone involved.