Refund policy
We want you to be completely satisfied with your purchase! Our Return Policy gives you 15 calendar days after delivery to return items that don't meet your expectations. We currently do not offer returns for refunds. All sale items are considered final sale. Please be sure to read our item descriptions for sizing recommendations and / or email us with any questions so we can help!
Eligibility
Items are eligible for return if they meet these requirements:
- Returned within 15 calendar days after delivery
- Must have receipt or proof of purchase
- Items must be in original, unwashed, and unworn condition
Returns that don't meet these conditions may be denied or subject to restocking fees.
Process
1. Start your return at our returns portal
2. Select items you wish to return and provide reason for return
3. Upload photos and describe item condition if requested
4. Print your prepaid return label when provided
5. Package items securely
6. Ship to the provided returns address
Refunds
- Refunds process as store credit once we receive and inspect your returned items
- Processing takes 2 business days after your return has been received
- Store credit has no expiration date and can be used for future purchases
- Damaged, defective, or incorrect items receive priority processing
Exchanges
Exchanges are not currently available. All returns are processed as store credit as outlined in our refunds section above.
Shipping
- Customers are responsible for return shipping costs for standard returns
- For damaged, defective, or wrong items, we cover all return shipping costs
- Use the prepaid return label provided through our returns portal for convenient shipping
- Ship returns to the provided returns address
Damaged items
- We'll make it right if you receive damaged, defective, or incorrect items
- Contact us with photos of the issue for damaged or defective items
- We cover all shipping costs for these returns - both return and replacement shipping
- Priority processing ensures fastest resolution for quality issues
Contact
For questions about your return, visit our returns portal where you can initiate returns and get support. This is your primary contact method for all return-related inquiries.